GENERAL INFORMATION

Check-in: from 4pm room available.
Check-out: by 10am departure from the room.
Upon arrival, you can immediately check-in and start using the services: swimming pool, sun terrace, bar, beach, sports activities, bathroom, restaurant, mini-club and entertainment service.
Valid documents of all Guests, minors of all ages included, are required at check-in.

DAY-USE AND LATE CHECK-OUT

Subject to availability and for a fee, you can book a day use room (room release by 8pm) or a late check-out (room release by 2pm) on site.

BOARD TYPES

BB
– Bed and Breakfast.
– Includes: breakfast.
– Available: on request.
HB
– Half Board.
– Includes: breakfast + dinner.
– Available: on request.
FB
– Full Board.
– Includes: breakfast + lunch and dinner with with drinks at meals*.
– Available: always.
* during lunch and dinner: natural and sparkling water, white and red house wine, beer, cola, lemonade, and orange juice by the glass

PRESTIGE PLUS PACKAGE (limited availability)

The Prestige Plus Package is offered at a cost of €180.00 per person per week (children €90.00 infants stay free).
Includes: late check-out until 2pm, Sardinian sweets, slippers for adults and 2 bottles of water (0.5L natural and 0.5L sparkling) in the room upon arrival, beach towels with daily change at the reception, evening turndown of the room, an umbrella and two reserved beds in the first or second row on the beach.

FIRST AND SECOND ROW ON THE BEACH

An umbrella and two sun loungers in the first or second row on the beach can be booked on site for a fee, subject to availability.
Per day: First row €30.00 | Second row €20.00

DEPOSIT AND FINAL PAYMENT

– a 30% deposit of the whole amount is necessary to confirm the room.
– Final payment during check-in.

CANCELLATION POLICY

Valid for refundable rates:
– Up to 30 days before your scheduled arrival date: no cancellation fee.
– From 29 to 21 days prior to your scheduled arrival date: 30% fee of your total amount.
– From 20 to 14 days prior to your scheduled arrival date: 50% fee of your total amount.
– From 13 to 4 days prior to your scheduled arrival date: 75% fee of your total amount.
– From 3 days up to the arrival date: 100% of your total amount.
– No show or early check-out: 100% fee of your total amount.
It is not possible to modify or cancel for free a non-refundable rate.

BOOKING REQUESTS

Any requests made during the booking phase relating to preferences or particular needs (e.g. room on the first floor), are only subject to availability and not guaranteed.

INFANT

Infant: 0-1 year of age
– free of charge if they sleep in their own crib or in the parents’ bed.
– Cot: €15.00 per night
– Pushchairs available for €5.00 € per day or €30.00 per week (a €50.00 deposit per pushchair is requested).

INFANT SERVICE

Ask our Staff at the restaurant to prepare the food for your little one. Fresh or powdered milk, baby food or other specific products are not available.

PACKED LUNCH

If you would like to go on a one-day trip, you have the possibility to take with you a packed lunch, that will replace the meal at the restaurant. The take-away lunch needs to be reserved at the reception the day before within 7pm.
The packed lunch is also available as extra meal at the price of €15.00 per person.

BEACH TOWELS

Do not worry about bringing your own beach towel, these are available for free during your stay in the Resort with a midweek change included.
It is possible to request a new beach towel, in addition to the weekly change included, at a cost of €2.50 per change.

WI-FI

The free Wi-Fi service is at your disposal in the public areas: square, bar, theater, restaurant, swimming pool and reception.

BOUTIQUE LE SABBIE

At our Boutique Le Sabbie, completely renovated for the summer season 2021 with an ethnic and exotic style, you can find clothes, accessories, costume jewellery and handmade gifts with natural materials, as well as a corner with basic hygiene items and for the beach. Moreover, it is possible to ask for the purchase of specific items, such as newspaper and magazines, cigarettes, nappies etc, that will be delivered within 24hr and with an extra cost of €5.00.

MASSAGE ROOM

Enjoy a few moments of well-being and peace in the warm atmosphere of our Massage Room and release all your tensions by relying on expert hands and qualified therapists, who will guide you in choosing the treatment that best suits your needs or desires.

BICYCLES

At the boutique you can rent a bike for adults to discover nearby beaches or tourist centers.
€10.00 per bike a day (lock and helmet included in the price).

PARKING AREA

An unattended outdoor parking allows you to leave your car or motorbike in front of the Resort entrance.

SERVICES UPON REQUEST

Some services are offered at an extra charge and are available only upon request or with a reservation. (i.e. doctor, baby-sitting, hairdresser).

LIBRARY

At the reception you will find a small library with a selection of italian, english, french and german books to borrow.

LAUNDRY AND IRONING

In your room you will find information and costs on the laundry and ironing service (with the possibility of dry cleaning).

PETS

Pets are unfortunately not permitted in the Resort.

EXTRA MEALS

Extra lunch and dinner, including natural and sparkling water served, white and red house wine, beer, cola, lemonade, and orange juice by the glass, can be booked on site.

FOOD ALLERGIES OR INTOLERANCES

It is necessary when booking, to report any food allergies or intolerances of any kind.
The Resort does not have a separate area for gluten-free cooking, therefore we cannot guarantee the absence of contamination for unpackaged products.

MONEY CARD

Payments at the Boutique Le Sabbie, at the bar and in the restaurant are made using a pre-paid card, which can be activated at the reception and allows you to enjoy your stay without carrying cash.
The money card is issued with a deposit of €5.00 and can be recharged with any amount using cash, credit card or debit card. Any left-over amount, including the deposit will be refunded once the card is returned.

TOURIST TAX

The municipality of Castiadas demands the payment on site of a tourist tax: €3.00 per night per person from 27th June to 30th September, which is issued together with the final room bill. Exemptions are available according to municipal laws. The price of the tax can vary depending on new regulations issued by the town of Castiadas.
For information visit www.comune.castiadas.ca.it

ACCEPTED PAYMENT METHODS

Cards: Debit card, American Express, Visa, Euro/Mastercard, CartaSi.
Cash: From 1st July 2020 till 31st December 2021 our guests with an Italian residency can pay up to €1,999.99 with cash, whereas our foreign Guests can pay up to €15,000.00.

PUBLIC BUS

From June 15th to September 12th, an urban public bus service, with a stop in front of the entrance to the Resort, is a convenient solution for getting you to the center of the Costa Rei and some of the area’s beaches, such as the Scoglio di Peppino.
For information and costs visit www.comune.castiadas.ca.it

HOW TO REACH US

AEROPLANE
Cagliari Elmas Airport (CAG)
– 59km | 55 minutes by car.
Olbia Costa Smeralda Airport (OLB)
– 254km | 190 minutes by car.

FERRY/SHIP
Port of Cagliari
– 58km | 55 minutes by car.
Port of Arbatax
– 97km | 80 minutes by car.
Port of Olbia
– 255km | 190 minutes by car.

TRANSFER FROM/TO CAGLIARI

– Car (1-3 pax) €100.00 each way.
– Minibus (4-8 pax) €120.00 each way.
– Baby car seat free on request.
– No supplement for night service.
– Rates are inclusive of VAT and to be paid to the driver only.

PLEASE NOTE

– There are no toilets and a bar on the beach.

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